Terms and Conditions

Welcome to ZA Garage Doors and Automation (“Company”, “we”, “our”, “us”). By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

We offer a range of services including the installation, repair, maintenance, and automation of residential and commercial garage doors.

2. Appointments and Scheduling

  • Booking: Appointments can be scheduled via our website, phone, or email.
  • Cancellations: Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee.

3. Payments

  • Payment Terms: Payment is due upon completion of services unless otherwise agreed upon in writing.
  • Methods of Payment: We accept cash, credit cards, and other payment methods as specified on our website.
  • Late Payments: Late payments may incur additional fees and interest.

4. Estimates and Quotes

  • Non-Binding Estimates: All estimates provided are non-binding and subject to change upon further inspection.
  • Final Quotes: Final quotes will be provided after an on-site assessment and must be accepted before work begins.

5. Warranties and Guarantees

  • Product Warranties: All products come with manufacturer warranties, which will be honored according to their terms.
  • Service Guarantee: We guarantee our workmanship for 90 days from the date of service. Any issues arising within this period will be addressed at no additional cost.

6. Liability

  • Limited Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • Maximum Liability: Our maximum liability for any claim related to our services is limited to the amount paid by you for those services.

7. Customer Responsibilities

  • Access: Customers must ensure safe and unobstructed access to the work area.
  • Pre-Existing Conditions: We are not responsible for damage due to pre-existing conditions or issues not related to our services.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

9. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website and will take effect immediately upon posting.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

11. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

  • Email: dean@zagaragedoorsandautomation.co.za
  • Phone: +27 62 184 9829
  • Address: Nelspruit

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.